Grievance Policy

Overview

At Nodical Technologies, we are committed to providing high-quality services and are dedicated to resolving any concerns you may have. In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have established a Grievance Redressal mechanism.

1. Reporting a Grievance

If you have a complaint regarding our services, website, or any content we publish, you may report it by sending an email to our Grievance Officer at contactus@nodicaltechnologies.com.

Please provide the following information in your grievance:

• Your full name and contact information.
• A clear description of your grievance or complaint.
• Any relevant supporting documents or details.

2. Grievance Officer

The details of our Grievance Officer are as follows:

• Name: Partha
• Email: contactus@nodicaltechnologies.com

3. Resolution Timeline

We will acknowledge receipt of your grievance within 24 hours and will make all reasonable efforts to resolve it in a timely manner.